Frequently Asked Questions

Everything you need to know about shopping with Tornado Store.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a domestic exchange or refund.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Can I track my order in real-time?

Yes, once your order ships, you will receive a tracking number via email. You can use this to monitor your package's journey through our website's tracking page.

Are your materials sustainably sourced?

At Tornado Store, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester to minimize our environmental impact.